Information Guides

How to Withdraw an Offer on eBay
Offers on eBay can sometimes be made in error, rushed, or regretted shortly after being sent. Whether you’re a buyer or a seller, understanding how to withdraw an offer the right way can save time and avoid unnecessary disputes. eBay allows offer retraction under certain conditions, but it’s not something to rely on casually. How to Withdraw an Offer on eBay If you’ve submitted an offer to a seller but need to retract it, the process is simple but time-sensitive. Head to the "Best Offer Retraction" page on eBay’s help... Read more...
How to Search for a Seller on eBay
If you’re looking to buy from a specific seller on eBay, or you want to find reliable sellers with strong reputations, knowing how to search for them can make the shopping experience much easier. eBay offers tools to help users find sellers by name, filter by feedback score, and even compare similar sellers based on what they’re selling. How Do You Search a Seller on eBay To search for a seller directly, start by going to the eBay homepage. In the search bar, click on “Advanced” next to the search... Read more...
How to Combine Postage on eBay
Combining postage on eBay is a smart way to save money and simplify transactions when buying or selling multiple items. Whether you’re looking to reduce shipping costs or manage multiple orders more efficiently, understanding how combined postage works can make the experience much smoother. Does eBay Offer Combined Postage Yes, eBay does allow combined postage. It’s a feature that benefits both buyers and sellers. Sellers can offer to combine shipping costs when a buyer purchases multiple items, and buyers can request it during or after the checkout process. The actual... Read more...
How to Contact eBay
Getting in touch with eBay isn’t always straightforward, but it’s possible through several different channels. Whether you're facing an issue with an order, a seller dispute, or simply need help navigating the platform, knowing the right way to contact eBay can save you time and frustration. Do eBay Have a Customer Service Centre eBay doesn’t operate a traditional customer service centre in the way some other companies do. Instead, they route most support through their website, where you can access help articles, request a callback, or be directed to live... Read more...
Can I Use Love2shop on Amazon
No, you can’t use Love2shop gift cards or e-codes directly on Amazon. Amazon UK does not accept Love2shop as a payment method at checkout, and there is currently no official partnership between the two. If you try to enter a Love2shop code during payment on Amazon, it won’t be recognised, and the transaction won’t go through. Love2shop cards are accepted by a wide range of UK high street and online retailers, but Amazon is not one of them. If you’re hoping to use Love2shop credit for an Amazon order, you’ll... Read more...
Can I Use Clearpay on Amazon UK
No, you cannot use Clearpay to pay directly on Amazon UK. Amazon does not support Clearpay at checkout, and it currently does not accept any “buy now, pay later” services like Klarna, Laybuy, or Clearpay. If you’re trying to split the cost of an Amazon purchase into instalments using Clearpay, there is no built-in option to do this on the platform itself. That said, there are a few indirect ways UK shoppers may still be able to use Clearpay-linked funds or explore other flexible payment options when shopping on Amazon.... Read more...
How to Purchase Amazon Stock
If you’re based in the UK and want to buy Amazon stock, you’ll need to do so through a share dealing platform or investment app that gives access to US markets. Amazon, listed on the NASDAQ under the ticker symbol AMZN, is a US company, so you can’t buy its shares through the London Stock Exchange. However, many UK-based brokers offer access to international stocks, including Amazon, with just a few taps or clicks. Before investing, you’ll need to set up an investment account with a trusted broker, fund your... Read more...
How Do I Make a Complaint to Amazon
Making a complaint to Amazon is straightforward, with multiple ways to raise concerns depending on the nature of the issue. Whether it’s a delayed delivery, a faulty product, a billing error, or a problem with a third-party seller, Amazon provides several channels for customers to get help or submit formal complaints. Most complaints can be resolved through the online Help section, live chat, or over the phone. Amazon’s customer service is known for being responsive and generally aims to resolve problems quickly. However, the key to a smooth experience is... Read more...
Can You Change Delivery Address Amazon
Yes, you can change your delivery address on Amazon, but only under certain conditions. If your order hasn’t been dispatched yet, you can usually update the delivery address through your account. Once an order has been shipped, however, changes are more difficult or not possible at all. Timing is key — the sooner you act after placing the order, the more likely it is that you’ll be able to make changes. To check if your order is still editable, go to “Your Orders”, find the item you want to update,... Read more...
Can I Use Book Tokens on Amazon
No, you can’t use National Book Tokens on Amazon. Amazon UK does not accept them as a form of payment, either online or in physical formats. These tokens are part of a separate scheme that supports independent and high street bookshops across the UK. If you’re holding a book token and planning to use it for Amazon purchases, you’ll need to explore alternative ways to spend it — or shop at a retailer that accepts them. What Are National Book Tokens National Book Tokens are a widely used gift card... Read more...
How Can I Find My Amazon Password
Amazon doesn’t allow users to view their current password once it’s been set. For security reasons, your password is encrypted and not visible anywhere within your account. If you’ve forgotten it or are locked out, you won’t be able to retrieve the exact password — but you can reset it quickly through Amazon’s login page. When you try to sign in and realise you don’t remember your password, click the “Need help?” or “Forgot your password?” link. You’ll then be prompted to enter your email or mobile number associated with... Read more...
Do Amazon Deliver Christmas Eve
Yes, Amazon does deliver on Christmas Eve in the UK — but with a few conditions. Delivery availability on 24 December depends on your location, the item, the time of your order, and the delivery service you choose. In the run-up to Christmas, Amazon extends delivery hours and adds extra delivery slots to handle the last-minute rush. However, not every item or area will qualify, so planning is still essential if you’re relying on a delivery arriving on the day before Christmas. What Are the Cut-Off Times for Christmas Eve... Read more...