Last updated: 10 March 2026
This Privacy Policy explains how Procura Pack collects, uses and protects your personal information when you visit or make a purchase from our website.
Procura Pack is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy you can contact us at:
Email: sales@procurapack.co.uk
1. Who We Are
Procura Pack supplies packaging products including cardboard boxes, postal boxes, book wraps, bubble mailers, bubble pouches and other packaging materials.
This website may collect certain personal information in order to process orders, provide customer support and improve our services.
2. Information We Collect
When you visit our website or place an order we may collect the following types of information.
Personal information you provide directly such as:
• Name
• Billing address
• Delivery address
• Email address
• Telephone number
• Payment information required to process orders
We may also collect technical information automatically when you use the website including:
• IP address
• Browser type
• Device type
• Pages visited on the website
• Time spent on pages
• Referring websites
This information helps us understand how visitors use the website and allows us to improve the customer experience.
3. How We Use Your Information
We use the information we collect for several purposes including:
• Processing and fulfilling orders
• Delivering products and managing shipping
• Providing customer service and responding to enquiries
• Sending order confirmations and updates
• Improving our website and services
• Preventing fraud and maintaining security
• Complying with legal obligations
We only collect and use personal data where there is a lawful basis to do so.
4. Payment Information
Payments made through our website are processed using secure payment providers. Procura Pack does not store full payment card details on its servers.
Payment information is handled securely by trusted third party payment processors in accordance with industry security standards.
5. Sharing Your Information
We may share personal information with trusted third parties when necessary to operate our business.
This may include:
• Courier and delivery services used to ship orders
• Payment processing providers
• Website hosting and ecommerce platform providers
• Fraud prevention and security services
These service providers only receive the information necessary to perform their services and are required to handle personal data securely.
We do not sell or rent personal information to third parties.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
This may include retaining information required for:
• Order fulfilment and customer support
• Accounting and tax records
• Legal or regulatory requirements
When personal data is no longer required it will be securely deleted or anonymised.
7. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
Cookies may be used to:
• Remember user preferences
• Enable website features
• Analyse visitor behaviour
• Improve website performance
You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of the website.
8. Your Data Protection Rights
Under UK data protection law you have certain rights regarding your personal data.
These may include the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Object to certain types of data processing
• Request restriction of processing
• Request transfer of your personal data
If you wish to exercise any of these rights you may contact us using the email address provided above.
9. Data Security
Procura Pack takes reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss or disclosure.
However no internet based service can guarantee absolute security and users should also take appropriate precautions when sharing personal information online.
10. Third Party Links
Our website may contain links to external websites operated by third parties. Procura Pack is not responsible for the privacy practices of these websites and users should review the privacy policies of any external sites they visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how our business operates.
Any updates will be published on this page and the last updated date will be revised accordingly.
12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled you can contact us at:
Procura Pack
Email: sales@procurapack.co.uk
