Last updated: 10/03/2026
These Terms and Conditions govern the use of the Procura Pack website and the purchase of products supplied by Procura Pack. By accessing this website or placing an order with us you agree to be bound by the terms set out below.
1. About Us
Procura Pack supplies packaging products including cardboard boxes, book wraps, bubble mailers, bubble pouches and other packaging materials.
If you have any questions regarding these Terms and Conditions please contact us:
Email: sales@procurapack.co.uk
2. Use of This Website
By using this website you confirm that:
• You are at least 18 years of age
• The information you provide when placing an order is accurate and complete
• You will use the website only for lawful purposes
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are published constitutes acceptance of the updated terms.
3. Products
Procura Pack sells packaging supplies including but not limited to:
• Cardboard boxes
• Postal boxes
• Double wall boxes
• Book wraps
• Bubble mailers
• Bubble pouches
• Protective packaging materials
Product images and descriptions on the website are provided for illustration purposes. While we make every effort to ensure accuracy, colours, dimensions and packaging specifications may vary slightly depending on manufacturing batches.
4. Orders
When you place an order through our website you are making an offer to purchase the selected products.
Orders are subject to acceptance by Procura Pack. We reserve the right to refuse or cancel an order if:
• Products are unavailable
• There is an error in pricing or product description
• Fraudulent or suspicious activity is suspected
You will receive an order confirmation email once your order has been accepted.
5. Pricing
All prices displayed on our website are listed in GBP (£).
Prices may be subject to VAT where applicable. Delivery charges may be applied at checkout depending on the order size and delivery location.
We reserve the right to change product prices at any time without notice. However the price confirmed at checkout will be honoured for that order.
6. Payment
Payment must be made in full at the time of placing your order unless alternative arrangements have been agreed.
Accepted payment methods may include:
• Credit or debit cards
• Online payment gateways
• Other payment methods shown at checkout
Orders will not be dispatched until payment has been successfully received.
7. Delivery
Procura Pack aims to dispatch orders promptly after payment confirmation.
Delivery times shown on the website are estimates and may vary depending on courier services, stock availability and delivery location.
Procura Pack is not responsible for delays caused by:
• Courier service disruptions
• Weather conditions
• Customs clearance for international shipments
• Circumstances beyond our control
Customers should ensure that delivery details provided are correct. Procura Pack cannot be held responsible for failed deliveries caused by incorrect information.
8. Returns and Refunds
If you are not satisfied with your order you may request a return within 14 days of delivery.
Returned products must be:
• Unused
• In their original condition
• In the original packaging where possible
Customers are responsible for return shipping costs unless the product is faulty or incorrectly supplied.
Refunds will be processed after returned goods have been inspected.
We reserve the right to refuse refunds for products that have been used, damaged or returned outside the permitted period.
9. Damaged or Incorrect Goods
If your order arrives damaged or you receive incorrect products, please contact us as soon as possible at:
sales@procurapack.co.uk
Where appropriate we will arrange a replacement or refund.
Customers may be asked to provide photographs of damaged packaging or products to assist with the investigation.
10. Limitation of Liability
Procura Pack shall not be liable for any indirect or consequential loss arising from the use of our products or website.
Our liability for any claim relating to products supplied shall not exceed the total value of the order placed.
Nothing in these Terms and Conditions limits or excludes liability where it would be unlawful to do so under UK law.
11. Intellectual Property
All content on this website including text, images, product descriptions, graphics and logos is the property of Procura Pack or its licensors.
You may not copy, reproduce or distribute any content from this website without written permission.
12. Privacy
Any personal information submitted through this website will be processed in accordance with our Privacy Policy.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of this website or the purchase of products from Procura Pack shall be subject to the jurisdiction of the courts of England and Wales.
14. Contact Information
For any questions regarding these Terms and Conditions please contact:
Procura Pack
Email: sales@procurapack.co.uk
