Amazon does not allow users to permanently delete orders from their account history. Once an order is placed, it’s stored in your account for record-keeping and customer service purposes. However, there is a way to hide these orders using the archive feature, which removes them from your default order view without deleting them entirely. If you're hoping to clean up your account or conceal certain purchases, this is the best option available.
To archive an order, go to “Your Orders”, find the product you want to hide, and click on “Archive Order”. Once archived, the item moves to a separate section and no longer appears in your main order list.
How to Hide Orders on Amazon Instead of Deleting Them
Since deletion isn’t possible, hiding an order is the next best thing. Archived orders are still stored in your account, but they’re out of view unless someone goes looking for them specifically. This is especially useful if you share your Amazon account with others and want to keep gift purchases, personal items, or surprise orders out of sight.
You can access your archived orders at any time by going to “Account & Lists”, selecting “Your Orders”, and then choosing “Archived Orders” at the bottom of the page.
Can You Clear Your Amazon Order History Completely
No, Amazon doesn’t allow a full wipe of your order history. Every order stays tied to your account for transparency, customer service, and return/refund eligibility. Even customer service cannot delete past orders. The only workaround is to archive individual orders manually, one by one.
If you're looking to start fresh or reduce visibility of past purchases, consider setting up a second Amazon account or using Amazon Household, which creates a separate profile for another person without sharing order history.
What Happens After You Archive an Amazon Order
When you archive an order, it disappears from the main order list that appears by default when you click “Your Orders.” It’s still accessible, but it takes a few extra clicks to view. The order remains active in Amazon’s system, and you can still return it (if eligible), re-order the item, or download the invoice.
The archive function doesn’t send any alerts, and it doesn’t affect your Prime status, payment records, or recommendations. It simply moves the order out of your immediate history view.
Why You Might Want to Delete or Hide an Order
There are several reasons users want to remove or conceal their order history:
- You bought a gift or surprise you don’t want others to see.
- The item is sensitive or private in nature.
- You want to declutter your digital footprint.
- You share your account and want to maintain personal boundaries.
In any of these cases, archiving helps maintain discretion, even if the order isn’t truly gone from your account.
Can You Recover Archived Orders
Yes. Archived orders are not deleted — just moved. You can recover them at any time by going to “Archived Orders” in your account settings. From there, you can view order details, return items, or reorder products. If you change your mind, the order can still be viewed or even moved back into your main list.
Why Amazon Doesn’t Let You Permanently Delete Orders
Amazon keeps a complete record of your transactions to protect both customers and sellers. This ensures there is a clear paper trail in case of disputes, refunds, warranties, or customer support queries. Because of this, Amazon does not allow users to delete any order history permanently. Even cancelled or returned orders remain visible in your account, and there is no built-in feature to erase them completely. This may seem restrictive, but it’s designed to support transparency, legal compliance, and user protection.
What the Archive Feature Actually Does
When you archive an order on Amazon, you’re not deleting it, but simply moving it out of your default order list. The archived order will no longer appear in the list you see when you click "Your Orders", but it’s still stored in your account and fully accessible. You can still reorder the item, return it if applicable, and view the invoice. Archiving is reversible and discreet, making it the only real method for hiding an order without losing any functionality.
How to Keep Orders Private Without Deleting Them
If privacy is your main concern, there are still ways to keep your purchases out of sight. The archive function helps remove sensitive or personal items from immediate view. For families or households where multiple people share a login, this can be a simple solution. However, for stronger privacy, setting up an Amazon Household profile is more effective. This allows different people in the same household to have separate order histories, addresses, and payment options — all under one Prime membership if needed.
Can You Remove Orders from the Mobile App
The mobile app does not currently support the archive feature, which means you’ll need to log in through a web browser on a computer or your mobile browser in desktop mode to archive orders. This limitation is important for users who primarily shop through the app and expect the same functionality across devices. Once an order is archived through the desktop site, though, it will remain hidden regardless of the device you log in with.
What About Browsing History and Recommendations
While order history cannot be deleted, your browsing history and personalised recommendations can be managed separately. If you want to prevent Amazon from showing suggestions based on past purchases or product views, you can go into your browsing history and delete specific items or clear the entire list. This helps reduce reminders of purchases you want to forget or avoid influencing future recommendations.
Are Archived Orders Still Visible to Customer Service
Yes, even after you archive an order, it remains part of your account’s full history and is visible to Amazon’s customer service team. Archiving does not affect the backend records or your legal right to return or dispute an order. It’s purely a display setting for your personal view and convenience.
What to Do if You Really Need Something Off Your Record
If you’re dealing with a particularly sensitive order and archiving isn’t enough, your only option is to remove it from view using a separate account. Setting up a second Amazon account for personal, private, or surprise purchases is the only guaranteed way to prevent specific orders from appearing in your main purchase history. This is a common approach for shared households or for those who prefer to separate personal and business buying activity.
Summary
Deleting an order from your Amazon history isn’t possible, but archiving gives you a practical alternative. It keeps your main order list clean and lets you hide items you’d rather not have front and centre. While not as complete as a full delete, it works for most situations. For greater control over privacy, consider using separate profiles or accounts. With a bit of account management, you can keep your shopping habits as private or as organised as you like.