Information Guide

How Can I Find My Amazon Password?

Locked out of your Amazon account? Here's exactly how to reset your password and get back in.

3 min readUpdated April 2025

Can you find your existing Amazon password?

Amazon doesn't show your existing password anywhere, even to you. If you've forgotten it, you'll need to reset it. There's no way to "find" or retrieve your current password.

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Amazon can't tell you your current password - it's encrypted and not visible to anyone
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Password reset via email or phone is quick and takes under 2 minutes
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Browser saved passwords may have stored it - check your browser settings
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Password managers like iCloud Keychain or Google Passwords may have it saved

Quick answer

You can't find your existing Amazon password, but resetting it is quick. Go to the Amazon sign-in page, click "Forgot your password?", enter your email or phone number, and follow the verification steps. You'll be able to set a new password in under 2 minutes.

How to reset your Amazon password

Reset steps 0 / 5 checked

Go to amazon.co.uk and click "Sign in"
Click "Forgot your password?" below the password field
Enter the email address or phone number linked to your account
Check your email/phone for a verification code and enter it
Create a new password (at least 6 characters, mix of letters and numbers)

Having other Amazon account issues? Find out how to make a complaint to Amazon or learn how to create an Amazon wish list.

What if you can't access your email?

Try your phone number - if you added a mobile to your account, Amazon can send a verification code via SMS
Contact Amazon support - they can verify your identity and help you regain access. Visit the Help section and select "Login issues"
Recovery may take time - Amazon may ask you to verify your identity with personal details, order history, or payment information

Keeping your account secure

Don't reuse passwords across sites. If one site is breached, all your accounts using that password are at risk. Use a different password for Amazon.

Tools like iCloud Keychain, Google Passwords, 1Password, or Bitwarden store and auto-fill your passwords securely. No need to remember them.

Before resetting, check if your browser saved it. Chrome: Settings > Passwords. Safari: Settings > Passwords. Firefox: Settings > Privacy > Saved Logins.

Managing your Amazon account? Learn how to delete purchase history or find out how to delete an order from your history.

Setting up two-factor authentication

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Two-step verification adds an extra layer of security. Go to Account > Login & Security > Two-Step Verification. Once enabled, you'll need a code from your phone each time you sign in on a new device. This prevents anyone accessing your account even if they have your password.
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Shopping on Amazon? Find out where to buy Amazon gift cards in the UK or check whether PayPal works on Amazon.

Frequently asked questions

You can't retrieve your existing password. Reset it by clicking 'Forgot your password?' on the sign-in page and following the email or SMS verification steps.

No. Amazon encrypts passwords and can't reveal them. You need to reset your password if you've forgotten it.

Try resetting via your phone number. If that's not linked, contact Amazon customer support for identity verification and account recovery.

Chrome: Settings > Passwords. Safari: Settings > Passwords. Firefox: Settings > Privacy > Saved Logins. Search for 'amazon' in the list.

Enable two-step verification in Account > Login & Security. Use a unique password and consider a password manager.

Related articles

How Do I Make a Complaint to Amazon?How to Delete Purchase History on AmazonHow to Make an Amazon Wish ListCan You Change Delivery Address on Amazon?

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