Can You Change Your Delivery Address on Amazon?
Realised your Amazon order is going to the wrong address? Here's exactly when you can change it and how.
Can you change your delivery address on Amazon?
It depends on timing. If your order hasn't been dispatched yet, you can usually change the address. Once it's shipped, your options are much more limited.
Quick answer
Yes, but only before the order is dispatched. Go to Your Orders, find the item, and look for "Change" next to the shipping address. If the order has already shipped, you'll need to contact the carrier directly or wait and arrange a return.
How to change the address before dispatch
If your order status still shows as "Not yet dispatched," follow these steps.
Step-by-step process 0 / 5 checked
If you don't see a "Change" option, the order may already be in preparation for dispatch and can no longer be edited.
Having other issues with Amazon orders? Find out how to make a complaint to Amazon or learn how to delete an order from your Amazon history.
What to do after your order has shipped
Once Amazon shows "Dispatched," the address change window has closed. But you still have options.
Updating your default delivery address
To avoid this problem in future, make sure your default address is correct.
Expecting a delivery? You might want to know what "out for delivery" means or find out what "in transit" means for your parcel.
Common problems and fixes
This means the order is already being prepared or has shipped. Try contacting Amazon customer service through the Help section - they may be able to intervene before it leaves the warehouse.
Sellers who fulfil their own orders may not be able to change addresses once confirmed. Message the seller directly through Your Orders - they might cancel and relist for you.
If you're not sure you'll be at the delivery address, choose an Amazon Locker at checkout. You can collect at your convenience within 3 days.
Sending parcels yourself?
Whether you're shipping eBay sales or returning items, our postal boxes and mailers keep everything protected in transit.
Browse postal packagingNeed to send something yourself? Learn how to send a parcel with DPD or read our guide on how to wrap a parcel properly.
Frequently asked questions
Yes, but only if the order hasn't been dispatched yet. Go to Your Orders, find the item, and look for the 'Change' option next to the address.
Contact the carrier directly (Royal Mail, DPD, etc.) to request a redirect, or wait for a failed delivery attempt and collect from the depot.
It depends on the seller. Message them through Amazon as soon as possible. They may be able to cancel and relist.
Go to Account > Addresses. You can add, edit, or delete addresses and set a new default.
Yes. Choose an Amazon Locker at checkout and collect from a nearby location within 3 days.
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