Product Guide

Case Study: How a UK Retailer Reduced Plastic by 80% with Honeycomb Paper

How honeycomb paper replaced bubble wrap and eliminated 80% of packaging plastic.

3 min readUpdated April 2025

The challenge

A UK homeware retailer shipping 1,200+ fragile items per week used bubble wrap for everything. Plastic waste was significant, customer complaints about plastic packaging were growing, and the Plastic Packaging Tax was adding cost.

Tonnes of plastic bubble wrap waste annually
Customer complaints about excessive plastic
Plastic Packaging Tax adding direct costs

Quick answer

Replacing bubble wrap with honeycomb paper reduced plastic use by 80%, maintained protection levels, and improved customer satisfaction. The honeycomb paper provided comparable cushioning for glassware and ceramics. Damage rates stayed under 1%. Customer feedback improved significantly. Plastic Packaging Tax was avoided on the switched items. The per-item cost was comparable as honeycomb paper's expansion rate meant less material per item.

The solution

Only the most fragile items retained bubble wrap.

Staff adapted within one day of training.

Comparable protection to bubble wrap for most products.

Results

80% reduction in packaging plastic
Customer satisfaction improved 15%
Plastic Packaging Tax avoided on switched items
Damage rates unchanged at under 1%

Lessons

Takeaways0 / 3 checked

Honeycomb paper protects most items as well as bubble wrap
Staff adapt quickly with minimal training
Customer response to plastic reduction is overwhelmingly positive
From ProcuraPack

Honeycomb paper rolls

Replace your bubble wrap from ProcuraPack.

Browse honeycomb paper rolls

Frequently asked questions

80% of packaging plastic eliminated.

No, remained below 1%.

Within one day of training on the dispenser system.

Yes, honeycomb expansion rate meant similar per-item cost.

Yes, 15% improvement in satisfaction scores.

Part of our guide

Product Guide: Honeycomb Protective Paper Roll

Expert guides on honeycomb paper rolls for sustainable, plastic-free protective packaging.

Browse all guides →