Product Guide

How Retailers Use Long Cardboard Boxes to Reduce Shipping Damage

How smart retailers prevent damage claims on long products with the right packaging.

3 min readUpdated April 2025

The damage problem

Long products have the highest damage rates in e-commerce shipping. Their length creates leverage during handling, they are difficult for carriers to stack safely, and standard packaging often fails to support the centre span. Retailers shipping blinds, curtain poles, lighting, and furniture parts face damage rates of 5-15% without proper packaging.

5-15% damage rates are common for poorly packaged long items
Each damaged item costs £15-50+ in replacement, shipping, and customer service
Proper long box packaging reduces damage to under 1%

Quick answer

Retailers reduce long-item damage by using double-wall board, right-sizing boxes, adding internal support, and reinforcing end closures. The investment in better packaging is typically a fraction of the cost of damage claims. A box upgrade costing 50p-£1 per unit can prevent damage claims costing £15-50+ each. Track damage rates before and after packaging changes to prove the ROI.

Packaging solutions

The primary cause of long-item damage is the box bending and snapping in the middle.

Foam blocks, cardboard inserts, or end caps stop items shifting during transit.

Stapled or glued ends hold better than standard tape on long, heavy boxes.

Less empty space means less room for movement and impact damage.

Real-world approach

Successful retailers match box specifications to each product range. Lightweight curtain poles use single-wall with end caps. Heavy blinds use double-wall with internal cradles. Fragile lighting uses double-wall with foam-lined interiors. The key is product-specific specification, not one-size-fits-all packaging.

ROI of better packaging

Box upgrade: 50p-£1 per unit
Damage claim avoided: £15-50+ per incident
Break-even: if 1 in 30 items would have been damaged, the upgrade pays for itself
From ProcuraPack

Damage-proof long boxes

Custom long boxes engineered to reduce transit damage from ProcuraPack.

Browse long boxes

Frequently asked questions

5-15% damage rates without proper packaging. Under 1% with correctly specified long boxes.

Centre-span failure (box bending), end blowout, and items shifting inside the box.

Yes, a 50p-£1 box upgrade prevents damage claims costing £15-50+ each.

Double-wall BC flute with 150gsm+ liners for boxes over 80cm.

No, specify packaging to each product range based on weight, fragility, and dimensions.

Part of our guide

Product Guide: Long Cardboard Boxes

Expert guides on long cardboard boxes for shipping oversized, elongated, and awkward items safely.

Browse all guides →