Information Guide

How Long Do Yodel Keep Parcels For?

Missed a Yodel delivery? Here's how long they'll hold your parcel and how to get it.

3 min readUpdated April 2025

How long does Yodel hold parcels?

Yodel typically holds parcels at their depot for 7 days after a failed delivery attempt. After that, the parcel is returned to the sender.

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7 days is the standard hold time at Yodel depots after a failed delivery
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Multiple redelivery attempts - Yodel usually tries 2-3 times before holding at depot
Collection point parcels may have shorter hold times - check the notification for details
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After 7 days the parcel is returned to the sender automatically

Quick answer

Yodel holds parcels at their depot for 7 days after failed delivery. You can arrange redelivery through their website or app, or collect from the depot in some cases. After 7 days, the parcel goes back to the retailer. Contact the retailer for a redelivery or refund.

What happens after the hold period?

Parcel returned to sender - Yodel ships it back to the retailer or whoever sent it
Contact the retailer once the parcel is returned. They can reship the order or issue a refund depending on their policy.

Comparing carrier hold times? Check how long InPost holds parcels or find out what time Yodel delivers until.

Arranging redelivery

Redelivery options0 / 4 checked

Check the card left by the driver for redelivery instructions
Visit yodel.co.uk and enter your tracking number to manage delivery
Choose redelivery to your address on a specific day
Or redirect to a neighbour or safe place for the next attempt

Collecting from a Yodel depot

Yodel doesn't always offer depot collection for all parcels. Whether you can collect depends on your local depot's policy. Check with Yodel's customer service or the tracking page.

Yodel may offer to redirect your parcel to a nearby collection point (a local shop or convenience store) where you can pick it up at your convenience.

Having issues with a delivery? Find out who's responsible for wrong-address deliveries or learn how to send a parcel with Yodel.

Tracking your Yodel parcel

Track at yodel.co.uk/track using the tracking number from your retailer's dispatch email. The tracking page shows the parcel status and lets you manage redelivery options.
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Frequently asked questions

7 days at their depot after a failed delivery attempt. After that, the parcel is returned to the sender.

Not always. Depot collection depends on your local depot's policy. Check with Yodel or your tracking page for options.

Visit yodel.co.uk, enter your tracking number, and select a redelivery date or redirect to a safe place or neighbour.

The parcel goes back to the retailer. Contact them to arrange reshipment or a refund.

Typically 2-3 attempts. After that, the parcel is held at the depot for 7 days before being returned.

Related articles

How Long Do InPost Hold Parcels?What Time Do Yodel Deliveries Stop?To Send a Parcel with YodelWho Is Responsible for Wrong Address Delivery?

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