Product Guide

The Complete Guide to Letterbox Packaging for Online Sellers

The definitive guide to letterbox packaging for UK e-commerce businesses.

5 min readUpdated April 2025

What is letterbox packaging?

Letterbox packaging is designed to fit through a standard UK letterbox, qualifying for Royal Mail large letter postage rates. It is the single most effective way for e-commerce businesses to reduce shipping costs on eligible products while guaranteeing first-time delivery.

Fits through the letterbox - no need for customer to be home
Large letter postage rates from 93p instead of £3.35+ for small parcels
Professional presentation in a compact, branded format
Flat-pack storage for efficient warehousing

Quick answer

Letterbox boxes must stay under 353mm x 250mm x 25mm and 750g to qualify for Royal Mail large letter rates. They save £2-3 per shipment vs small parcels, eliminate missed deliveries, and store efficiently. Choose the right size for your product, add minimal branding to start, and scale to custom printing as your business grows. Most small e-commerce products under 25mm thick are candidates.

Key benefits

Large letter from 93p vs small parcel from £3.35.

No missed deliveries, no depot collections, no customer frustration.

A snug letterbox box feels intentional and premium.

Thinner packaging uses less cardboard and generates less waste.

Royal Mail rules

Large letter maximum: 353mm x 250mm x 25mm, up to 750g. Four weight bands with increasing prices: 0-100g, 101-250g, 251-500g, 501-750g. Exceeding any dimension by even 1mm reclassifies as small parcel.

Choosing your box

Selection steps0 / 4 checked

Measure your product and add 2-3mm per side for box walls
Choose E-flute for maximum internal space or solid card for ultra-thin items
Order samples and test-pack with your products
Physically test through a letterbox before ordering bulk

Branding options

Start with a branded sticker on plain kraft for the lowest cost entry. Progress to single-colour printing at 500+ units, then full-colour digital at 100+ units. Inside printing and tissue paper add premium unboxing touches. Every letterbox delivery is a brand touchpoint - make it count.

From ProcuraPack

Start with letterbox boxes

Stock and custom letterbox boxes from ProcuraPack. Samples available.

Browse letterbox boxes

Frequently asked questions

Thin packaging (under 25mm) designed to fit through a letterbox and qualify for large letter postage.

£2-3+ per shipment by qualifying for large letter rates instead of small parcel.

Jewellery, phone cases, cosmetics, stationery, seeds, and any item under 25mm thick and 750g.

No, start with plain boxes and branded stickers. Add printing as volume grows.

Measure your products, order sample boxes, test-pack and test-post, then order in bulk.

Part of our guide

Product Guide: Letterbox Boxes

Expert guides on letterbox packaging, from sizing and Royal Mail rules to branding and sustainability.

Browse all guides →