Product Guide

The Importance of ESD Training for Warehouse and Dispatch Staff

ESD training: essential for every person who touches electronic components.

3 min readUpdated April 2025

Why ESD training matters

Untrained staff cause 90%+ of ESD damage incidents
Human body generates 1,000-25,000 volts of static in normal conditions
Proper training eliminates most ESD risk

Quick answer

All staff who handle electronic components must understand ESD risks and prevention. The human body generates thousands of volts of static that damages components at just 20 volts. Training covers: what ESD is, why it matters, grounding procedures, correct use of anti-static packaging, and what never to do. Training takes 30-60 minutes and should be refreshed annually. The cost of training is negligible compared to the cost of one ESD damage incident.

What training should cover

Training topics0 / 5 checked

What ESD is and why it destroys components
Grounding procedures: wrist straps, mats, footwear
Correct use of anti-static packaging
Identifying anti-static vs standard packaging
What to do if a breach is suspected

Implementation

Initial training of 30-60 minutes for all new staff. Annual refresher of 15-30 minutes. Include practical demonstration of grounding and packaging. Document completion for quality audit purposes.

From ProcuraPack

ESD packaging for trained teams

Anti-static pouches from ProcuraPack.

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Frequently asked questions

Everyone who handles electronic components: warehouse, dispatch, and production staff.

30-60 minutes initial. 15-30 minutes annual refresher.

Always ground yourself before touching any ESD-sensitive component.

Required by quality standards (BS EN 61340) for compliant operations.

One ESD incident destroying a PCB can cost more than training the entire team.

Part of our guide

Product Guide: Anti-Static Bubble Pouches

Expert guides on ESD-safe bubble pouches for protecting sensitive electronic components.

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