How to send a parcel with DHL
Sending a parcel with DHL is a smooth and straightforward process, whether you’re posting something within the UK or sending it abroad. You can arrange everything online from the comfort of your home, including choosing the right service, scheduling collection or finding a nearby drop-off point. Once your parcel is packed and labelled, DHL handles the rest with efficiency and care. From personal gifts to important business items, your delivery is in capable hands.
Who are DHL?
DHL is one of the world’s leading courier and logistics companies. Known for their international reach and reliable delivery service, DHL has become a trusted name for both domestic and global shipping. With decades of experience and a strong reputation for speed, security and professionalism, DHL delivers millions of parcels every week across more than 220 countries and territories. Whether you’re sending something locally or far away, they offer dependable options for every need.
DHL parcel tracking
One of the most helpful features of using DHL is the ability to track your parcel throughout its journey. From the moment your package is collected or dropped off, it’s scanned and updated regularly so you can follow its progress in real time. This transparency adds peace of mind, allowing both sender and recipient to stay informed about where the parcel is and when it’s expected to arrive.
Will DHL collect my parcel?
Yes, DHL offers a convenient collection service where a courier will come directly to your door to collect your parcel. This is perfect if you're working from home or simply prefer not to travel. You can choose your collection date and time slot when booking your delivery online. A courier will arrive at your chosen address, pick up the parcel and start its journey right away. It’s an ideal solution for busy schedules or larger parcels.
Can I drop my parcel off to DHL?
If collection isn’t the best option for you, DHL also provides a network of drop-off locations across the UK. These can include partner shops, lockers and depots. When booking your shipment online, you can choose the drop-off option and select a convenient location near you. Once your parcel is labelled and ready to go, simply visit the drop-off point, hand it over and it will be scanned into the system for tracking.
How can I track my DHL delivery?
Tracking a DHL delivery is simple and reassuring. All you need is your tracking number, which is provided when you book the shipment. Enter it on the DHL website or in their app to view the current status of your parcel. You’ll be able to see when it was collected, where it’s been scanned and when it’s out for delivery. Some services even include estimated delivery windows and proof of delivery, giving you full visibility from start to finish.
How much can I cover my parcel for?
DHL offers flexible compensation options depending on the value of your item. Standard coverage is included with most services, but if your parcel contains something particularly valuable or irreplaceable, you can purchase enhanced cover when booking. This gives you added protection and peace of mind, knowing that you’re financially covered if anything goes wrong in transit. It’s always worth checking the terms and value limits at the time of booking.
Why should I book through Interparcel?
Booking a DHL delivery through Interparcel can often save you time and money. Interparcel partners with DHL and other major couriers to offer discounted rates and a wider range of delivery options. Their website makes it easy to compare prices, choose the right service and book everything in one place. You’ll still get all the same benefits of DHL’s reliable service, but with the added ease of online tools, helpful customer support and competitive pricing.
How to book a DHL online delivery
To book your DHL parcel delivery online, visit the DHL website or a trusted courier comparison site like Interparcel. Enter the parcel’s size, weight and destination details, and you’ll be shown the available services. Once you’ve chosen your preferred option, you can schedule collection or select a drop-off point, add extra cover if needed and print your shipping label. After that, it’s just a matter of handing the parcel over and letting DHL take care of the rest.
You don’t always need a printer
While many DHL services require you to print and attach a shipping label, some services now offer paperless options through QR codes. If you're booking through a platform like Interparcel or a high-street parcel shop, you may be able to show a code on your phone instead of printing anything at home. It's worth checking at the time of booking, particularly if you don’t have easy access to a printer.
DHL offers same-day and timed delivery options
If your parcel is especially urgent, DHL offers premium services like same-day collection and delivery, or even timed delivery slots where you can choose a window that suits the recipient. These services do cost a little more, but for legal documents, gifts or time-sensitive goods, they can be incredibly useful.
You can schedule collection in advance
If you’re planning ahead, DHL allows you to book parcel collection for a future date—perfect if you know you’ll be in and want to make sure everything’s ready. You don’t have to rush out the door or worry about missing your collection because you can choose a day that suits your diary.
Packaging matters
DHL accepts a wide variety of parcel shapes and sizes, but good packaging is essential. Make sure your box is sturdy and sealed well with strong tape. Avoid wrapping your parcel in paper, as this can get damaged in the sorting process. And if your item is fragile, add some cushioning inside to keep everything snug and safe during its journey.
Customs forms for international parcels
If you're sending something outside the UK, you'll need to complete a customs declaration form, even if it’s a gift. DHL makes this easy during the booking process by prompting you to enter item details, value and purpose. Getting this right helps avoid delays at borders and keeps your parcel moving smoothly.
Customer service is there if you need it
DHL offers helpful support via live chat, phone and email. If anything goes wrong, or if you need to make changes after booking, their team is usually very responsive—especially if you’ve booked through a third-party site like Interparcel, which often adds an extra layer of customer service.
Summary
Sending a parcel with DHL is a reliable and flexible experience, whether you're booking a collection from your doorstep or dropping it off at a local point. With real-time tracking, global reach and optional parcel insurance, your delivery is in safe hands. You can book online directly or through trusted platforms like Interparcel for added convenience and savings. From carefully packaging your item to printing your label or scanning a QR code, DHL makes every step feel easy and well-supported—getting your parcel where it needs to go, quickly and securely.