Cancelling an order on Vinted is possible, but only within a certain window. The option to cancel depends on whether you’re the buyer or the seller, and whether the item has already been shipped. Once an order progresses past a certain point, cancellation is no longer available through the app and the sale becomes final unless there’s a problem with the item.
Understanding how Vinted’s cancellation process works can save you hassle and help avoid delays, especially if a mistake happens or you change your mind.
Cancelling as a Buyer
As a buyer, you can cancel an order only if the seller hasn’t yet shipped the item. This window usually lasts until the seller either generates the shipping label or marks the item as dispatched. To cancel, go into your Vinted app, open the order, and select the option to cancel. Once confirmed, the payment is automatically refunded.
If the seller doesn’t take any action for several days, Vinted may also cancel the order for you. This happens if the seller misses the shipping deadline, which protects buyers from being left waiting indefinitely.
If the item has already been shipped, you won’t be able to cancel it — even if you change your mind. At that point, the best option is to accept the item and then relist it if you don’t want to keep it.
Cancelling as a Seller
Sellers can also cancel orders, but only before posting the item. This might be necessary if the item is damaged, lost, or accidentally sold elsewhere. To cancel, go to the order screen, choose the option to cancel, and select the reason. The buyer will be refunded automatically, and the transaction will be closed.
While occasional cancellations are fine, frequent ones can affect a seller’s visibility or standing on the platform. If you know an item is no longer available, it’s best to remove the listing rather than risk disappointing buyers.
What Happens After You Cancel
Once an order is cancelled, the process is automatic. Vinted refunds the payment to the buyer’s original method. If Vinted Balance was used, the refund is instant. If a debit or credit card or PayPal was used, it may take a few days for the money to return.
Any generated shipping labels become void, and both parties can move on. The order disappears from the active list, and communication within the order thread is typically locked once the cancellation is complete.
Vinted does not allow cancellations after dispatch unless there’s an issue with the item — such as it being not as described or arriving damaged. In those cases, the buyer must raise a dispute, not request a cancellation.
Summary
You can cancel a Vinted order easily as long as the item hasn’t been shipped. Buyers and sellers both have access to this feature through the app, but once the parcel is on its way, the order becomes final. Refunds are handled automatically, and cancelled orders are closed with no penalties as long as it’s not a repeated issue. To avoid problems, always double-check before buying or accepting a sale — and if something’s not right, act quickly while the cancellation option is still available.