How Long Does CeX Delivery Take?
Ordered from CeX online? Here's when to expect your games, tech, or phones to arrive.
How long does CeX delivery take?
CeX standard delivery typically takes 3-5 working days within the UK. The exact time depends on the item's location (CeX ships from whichever store holds the item) and the carrier used.
Quick answer
CeX standard delivery takes 3-5 working days. Express delivery (1-2 days) is available for an extra fee. Items ship from individual CeX stores, so dispatch time varies. You'll receive a tracking email once your order ships. Click and collect to your nearest store is also available.
CeX delivery options
Comparing delivery times? Check how long standard shipping takes generally or find out what "dispatched" means for your order.
Tracking your CeX order
Tracking steps0 / 4 checked
What if your CeX delivery is delayed?
CeX gives an estimated delivery window at checkout. Wait until this has passed before raising a concern - items shipping from distant stores take longer.
If you have a tracking number, check the carrier's website for the latest status. The parcel may be at a collection point or with a neighbour.
If the delivery window has passed and tracking shows no progress, contact CeX through their website. They can investigate with the carrier and arrange a replacement or refund.
Buying tech online? You might also want to know how much Currys charge for delivery or check IKEA shipping times.
CeX click and collect
Selling tech? Ship it safely
Bubble pouches, padded envelopes, and postal boxes to protect electronics, phones, and games in transit.
Browse bubble pouchesShipping electronics? Our anti-static bubble pouches guide covers protection for phones, components, and gadgets.
Frequently asked questions
Standard delivery takes 3-5 working days. Express is 1-2 working days for an extra fee. Items ship from individual CeX stores.
Standard delivery is free on orders over a certain value. Below that threshold, a small delivery charge applies. Express always costs extra.
Yes. You'll receive a tracking email once your order is dispatched. You can also check order status in your CeX account.
If the item is at your chosen store, it may be ready same day. If it needs to transfer, allow 3-5 working days.
Wait until the estimated delivery window passes, check tracking, then contact CeX support through their website for investigation.
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