Information Guide

Can You Get Scammed on Vinted?

Vinted is generally safe, but scams do happen. Here's what to watch for and how to protect yourself.

5 min readUpdated April 2025

Is Vinted safe to use?

For the most part, yes. Vinted has built-in buyer protection that holds your payment until you confirm the item arrived as described. But like any marketplace, some people try to exploit the system.

Buyer protection is included on every purchase made through Vinted's checkout
Payments are held until the buyer confirms the item is as described
No protection if you pay outside the platform (bank transfer, PayPal direct, etc.)
Counterfeit items can slip through, especially with designer brands

Quick answer

Yes, scams can happen on Vinted, but the platform has protections in place. The biggest risk comes from paying outside the app, dealing with fake profiles, or not checking listings carefully. Always use Vinted's built-in checkout and never share personal payment details with sellers.

Common scams to watch for

Most Vinted scams follow a few predictable patterns. Here are the ones to know about.

A seller suggests paying by bank transfer or PayPal Friends & Family to "avoid fees." This removes all buyer protection. Never pay outside the app.

You receive something in worse condition than shown, a different size, or a completely different item. Take photos immediately and open a dispute within 2 days.

A seller sends an empty envelope or a random item to generate a tracking number. Always photograph the unopened parcel and opening process as evidence.

Someone sends a link claiming to be Vinted support or a payment page. Never click links in messages. Vinted will never ask you to complete payment outside the app.

New to selling on Vinted? Read our guide on how to sell on Vinted or find out how postage works on Vinted to get started safely.

How Vinted's buyer protection works

Vinted holds your payment in escrow until you're happy with the purchase. Here's the process.

Buyer protection timeline 0 / 5 checked

You buy through Vinted's checkout (payment is held, not sent to the seller)
Seller ships the item using Vinted's shipping labels
You receive the item and check it matches the listing
Click "Everything is OK" to release payment - or open a dispute within 2 days
If no action is taken within 2 days, payment is released automatically

How to protect yourself

A few simple habits make a big difference.

Always pay through the app. Any payment outside Vinted's system means zero protection.
Check seller reviews. Look at ratings, how long they've been active, and past sale history.
Document everything. Screenshot listings before buying. Photograph items when they arrive.
Act within 2 days. You must raise issues before the auto-release window closes.

Got a question about returns? Check our guide on whether you can return on Vinted or learn how to contact Vinted support directly.

What to do if you've been scammed

If something goes wrong, act quickly.

Open a dispute within 2 days of delivery. Go to the order, click "I have an issue," describe the problem, and upload photo evidence. Vinted's team will review it.
If you paid outside the app, report it to your bank immediately. You may be able to initiate a chargeback, especially if you paid by card.
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Frequently asked questions

Yes, though Vinted's buyer protection reduces the risk. The most common scams involve paying outside the app, counterfeit goods, and items not matching their listing.

Yes. When you pay through Vinted's checkout, your payment is held until you confirm the item is as described. You have 2 days to raise a dispute.

You lose all buyer protection. If the seller doesn't send the item or sends something wrong, Vinted cannot help you.

Go to the order, click 'I have an issue' within 2 days of delivery, describe the problem, and upload photos as evidence.

Yes, if you raise a valid dispute within the 2-day window. Vinted will review the case and can issue a refund if the seller is at fault.

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